Too many rules and very overcrowded. It's also expensive. We visited yesterday and will no longer be going back. Bad customer service. Adult swim is called every 45 minutes and lasts for 15 minutes.
This place needs to educate themselves on how illegal and morally wrong to discriminate against anyone especially a child for having medical needs. To tell a child to take off a waterproof medical device that is ultimately keeping her alive is disgraceful. You not only ruined her day but you upset a whole community of people that have to live with this horrible disease every day of their life.
They close the pool at the drop of a pen. They should have a limitation on how many people they allow to be in the park, because there's so many people that it's not enjoyable. The snack shack is also overpriced and the food is less than mediocre. I paid $3.00 for a stale slice of pizza that tastes like something I could have bought as a package at Kroger and cooked in the microwave. The hot tub isn't open to anyone under 18, and the lifeguards here are constantly on you blowing whistles.
This water park is discriminatory. They refused to allow a Type 1 diabetic little girl to wear her pod/pump and CGM while on the slides. They told her she had to remove them. These are MEDICAL DEVICES and cannot be removed!!!!!! ABSOLUTELY DESPICABLE!!!!! The staff need to be trained on the law and what it means to discriminate. Shame on you!!!!!!!
The facility also discriminates against non-Kettering residents by charging extra in order to get in. Additionally, it is illegal to discriminate against people with disabilities as well. Discrimination of any person for a mental and/or physiological disorder is against the law.
Discriminating place!!!! Asked a type 1 diabetic child to remove their life saving insulin device AND another child to remove their prosthetic leg!! Are you kidding me!?? DO NOT TAKE YOUR CHILD HERE!!! No sorry or acknowledgment by management or anyone. Rude and discriminating. Won't be taking my kid EVER!!!
I would give zero stars if possible. I am outraged that a young girl with type 1 Diabetes wearing a insulin pump and a continuous blood sugar device, both waterproof, was told she could not go on any slides. This girl has a autoimmune disease, it is nothing she ate, nothing she did, but must live with this horrible disease until there is a cure. Denying her access is outright illegal. It's blatant discrimination. Please boycott this park. Discrimination at a supposed children's place for fun is not ok. Imagine if theirs were your child. Outrageous!
Adventure Reef Water Park is a US Amusement Park based in Kettering, Ohio. Adventure Reef Water Park is located at 2900 Glengarry Dr, Kettering, OH 45420, USA.
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